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Faculty Profile


B.Tech., PGDM (IIM Calcutta), PhD

Dr. Jacob George is professor of Sahrdaya Institute of Management Studies. He has done his PhD in the area of strategic management at Anna University, Chennai. His PhD work was in the area of member satisfaction in Urban Cooperative Banks where he developed a scale to measure member satisfaction and he measured the level of satisfaction among Urban Cooperative Banks of Sothern Kerala. He holds a bachelor's degree in Electrical Engg. from College of Engineering, Trivandrum. He had his masters in Business Administration from Indian Institute of Management,Calcutta where he studied with scholarship in the year 1993. He has work experience as engineer in National Thermal Power Corporation and Quality Manager in Midas Group of Companies, based at Kottayam, totalling to fourteen years. He has experience in mentoring and giving Management Consultancy to young entrepreneurs.


George, Jacob. “A blueprint for Neera Supply Chain”, Indian Coconut Journal Vol.57, No. 7, pp 13-15, 2014, ISSN: 0970-0579

George, J., George, R. and Kulandaiswamy, V. “Member Trust’s impact on Member Satisfaction and Organizational Performance: Development of a Conceptual Model”, Life Science Journal, Vol. 2, No. 2, pp. 604-609, 2013, ISSN: 1097-8135.

George, J. and James, P.S. “Kottayam Port and Container Terminal: A Commercial Viability Study”, Project Financing, Bloomsbury Publishing, New Delhi, pp. 308-323, 2012, ISBN: 978-81-924302-2-5.

George, J. and George, R. “Member Satisfaction in Urban Cooperative Banks: Definition and Preliminary Scale Determination”, Journal of Emerging Financial Markets, Vol. 2, No. 2, pp. 27-38, 2011, ISSN: 2230-8792.

George, J. “Sadim Retreads Ltd”, ECCH, UK, 2009, Reference No.609-008-1

Conferences and/or FDPs

George J., James N. & Bhijulal A. “Self-efficacy and Quality of Work life: Role of Work Experience”, 6th Biennial Conference of the Indian Academy of Management held at the Indian Institute of Management Tiruchirappalli, January 2-4 , 2020.

George J. and James N. “Kottayam Port: Scope for Growth”, One day National conference on Insights in Marketing, Rajagiri Centre for Business studies, 6th February, 2016, Kochi

George, J., “The Sustainability of the House Boat Industry in Kerala”, The National Conference on Business Challenges and Strategies”, Institute of Management, Christ University, February, 6th 2015, Bengaluru.

George J. and George R. “Member Satisfaction in Urban cooperative Banks: Scale Determination”, 4th Biennial Indian Academy of Management Conference, Indian Institute of Management, Lucknow, 11-13, December 2015, IIN (L), Noida Campus

George, J. and George, R. “Member Satisfaction in Urban Co-operative banks: Final Scale Determination”, 4th International Conference on Corporate Governance, Institute of Public Enterprise, December 10th & 11th, 2012, Hyderabad.

George, J. and George, R. “Member Satisfaction in Urban Co-operative Banks: Definition and Preliminary Scale Determination”, International Conference on Emerging Trends in Finance and Accounting, SDMIMD, August 3-4, 2012, Mysore.

George, J. & James, P.S. “Kottayam Port and Container Terminal: A Commercial Viability Study”, International Conference on Frontiers of Infrastructure Finance (ICFIF-2011), IIT Kharagpur, December 28-30, 2011, Kharagpur.

George, J. “Urban Co-operative Banks of Kerala – A study of the Impact of Organizational Performance on Member Satisfaction”, Doctoral Colloquium, Institute of Rural Management Anand, July 12th, 2010, Anand.

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