Dr. Simon Jacob C.

Professor
(IQAC Coordinator & Controller of Examinations)
Qualification: BE(M), LLB, MPM, MBA, PhD, UGC/NET
Email ID: simonjacob@sahrdayasims.ac.in

A professor (emeritus) from the government-aided post at Rajagiri College of Social Sciences (Autonomous), Mahatma Gandhi University, Kottayam, Dr. Simon Jacob C, holds a PhD in Human Resource Management and Service Operations from CUSAT and is UGC-NET qualified in Management. He has undergone faculty development programs at IIM Ahmedabad, IIM Kozhikode, IIT Kharagpur, and TAPMI, Manipal, along with international exposure through the European Summer Programme (ESP) at the Catholic University of Lille, France. He is a seasoned academician and industry expert with over 19 years of industry experience and 20 years in postgraduate teaching. Dr. Simon is a Certified Recruitment Analyst (CAMI-USA) and a life member of the Indian Society of Labour Economics (ISLE). He is also an enrolled advocate at the High Court of Kerala, adding a legal dimension to his expertise in human resource management, operations management, and business/labor laws. An accomplished researcher, he has received UGC funding for research projects, published extensively in national and international journals, and presented papers at numerous conferences. Additionally, he has held key academic administrative roles, including conference coordinator, controller of examinations, Student Academic Mentor and batch coordinator. With his extensive academic, industry, and legal expertise, Dr. Simon continues to contribute to management education through his research-driven and globally informed approach.

  • PhD (HRM & Service Operations), School of Management Studies, CUSAT
  • MPM, KKW Arts, Science and Commerce College, Nasik. University of Pune
  • LLB, Laws with Labour Laws specialization, NBT Law College, Nasik. University of Pune
  • MBA- Operations Management, Indira Gandhi National Open University
  • BE (Mechanical) – DoE, ME&SW, Government of India

About 40 years of total experience

  • 19 years of experience in the manufacturing (Defence-Indian Airforce) and service (Finance) sectors (1985 to 2004).
  • Over 20 years of experience teaching post-graduate students- MBA/MA(HRM)/PDGM (2004 to Current).

Teaching Experience Over 20 Years

  • Guest faculty at Kerala Agricultural University, Trichur for Agri- MBA programme.
  • Counsellor -IGNOU – MBA programme at Trichur Study Centre.
  • Guest faculty at Pondicherry University Distance MBA programme.
  • PG level teaching at Rajagiri CSS for MBA/MHRM/PGDM, Oct 2004 to May 2024.

  • Question paper setter and a member of the Scrutiny Board – APJ Abdul Kalam Technological University.

  • Teaching: HRM, Operations Management, Business and Labour Laws
  • Research: HRM and Service Operations

Journal Articles

  • Simon, C. J. (2020). Linking human resources management practices with commitment to service quality and the interacting role of service climate in the private hospitals: A study in India. Hospital Topics, 98(4), 172-183.
  • Simon, C.J., Manalel, J., & Minimol, M. C. (2020). Service quality in the healthcare sector: do human resource management practices matter? British Journal of Healthcare Management, 26(2), 1-9.
  • Dileep, S., & Simon, C.J. (2014). Lean on Time & Production Efficiency. Journal of Supply Chain Management Systems, 3(4), 13-17.
  • Manalel, J., & Simon, C.J. (2010). The Dynamic Relation between Organisational and Professional Commitment of Professionals in Health Care Sector and Its Influence on Service Quality. International Journal of Consumer & Business Analytics, 45-67.
  • Simon, C.J., Santhi. M.C.V, & Manalel, J. (2013). Bank on by Banging Service Quality: A Study of Private and Public Sector Banks in Cochin. Rajagiri Management Journal, 7 (2), 76-89.
  • Bhavana, M., George, A.P., & Simon, C.J. (2008). Mash contact lens manufacturing  company: mission to vision. SIMER PRAGATI, 3(1), 60-71. ISSN-0974-2018.

Book Chapter

  • Simon C.J (2024). Divergent workforce diversity and decisive HRM practices. Management theory and practice in the post-pandemic world -Ed. (pp. 191-195). Excel India Publishers.

UGC sponsored Minor Project

  • The Dynamic Relation between Organizational and Professional Commitment of Professionals in Health Care Sector and its Influence on Service Quality.

1.“Empowering Excellence: Linking Competence, Climate, and Commitment to Elevate Service Quality Orientation.” – 11th Management Doctoral Colloquium (11th MDC) organized by Vinod Gupta School of Management (VGSoM), IIT Kharagpur.
2.“Telecommuting Dynamics: Unravelling work-family conflict, burnout and supervisor impact on job satisfaction.” – 65th annual conference of the Indian Society of Labour Economics, conducted at Institute for Social and Economic Change, Bengaluru.
3. “Telecommuting and derogatory ramifications”- 62 nd Labour Economics Conference at IIT Roorkee, 11-13 April 2022
4. “Mobile payment adoption: an analysis of selected antecedents”- ‘Paradigm shift in business perspective: Coping to global challenges’ organised by Bicol University College of Business, economics and Management (BU-CBEM) on Dec 10-12, 2020.
5. “Influence of human resource management practices on service quality in the hospital sector: Validation of an integrated model”. The 9th Conference on Excellence in Research and Education, (CERE 2018) at IIM Indore, 3-6 May 2018.
6. “The dynamic relation between the organisational and professional commitment of professionals in the healthcare sector and its influence on service quality”. The 3rd International Conference on Business Analytics, held at Great Lakes Institute of Management, Chennai, India on Dec 24, 2013.
7. “Acquiring competency in providing experience: HRM – service quality paradigm, a review”. International Conference on Operations Management: Innovative Practices for Revitalization of Paradigm Concepts, held at RCBS, Kochi on 02 September 2013.
8. “Bank on by banging service quality: a study of private and public sector banks in Kochi”. Paper presented at National Conference on Inclusive Innovation and Sustainable Growth: the Millennium Challenges, Sponsored by UGC, held at Rajagiri College of Social Sciences, Kochi on 30-31 August 2013.
9. “A balanced corporate responsibility”. Paper presented at International Conference on Evolving Frontiers – Business-Society- Nation Interfaces. 10-12 Mar 2011 organized by Indus Business Academy, Bangalore.

  • Resource Person for Utkarsh BPCL- Capability building workshop for Barath Petroleum dealers.
  • Resource Person for – Steel and Industrial Forging Limited (SIFL)- ‘Team work and Positive Work Culture’
  • Preparation of HR Manual for International Shipping Bureau, Dubai (1st Oct 2007 to 1st Oct 2008)
  • UGC-NET – Management FDP in Management, IIM Ahmedabad

1. “Blended Learning & Pedagogical Techniques”, Teaching Learning Centre, Ramanujan College University of Delhi, ONE – week FDP – 22 to 29 January, 2022
2. “Advanced Research Methodology 2.0”, Teaching Learning Centre, Ramanujan College University of Delhi. 17 June – 01 July 2021.
3. Faculty Development Programme on “MANAGING ONLINE CLASSES AND COCREATING MOOCS 3.0”, Teaching Learning Centre, Ramanujan College University of Delhi. July 25 – August 10, 2020.
4. UGC sponsored Refresher Course in Commerce and Management by UGC – HRDC, University of Kerala, Kariavattom, Trivandrum from 01 to 14 August 2019.
5. Conference on Excellence in Research and Education, (CERE 2018) at IIM Indore, 3-6 May 2018.
6. Special Winter School’ UGC Sponsored by Academic Staff College, University of Calicut 27.11.2014 to 17.12.2014.
7. PhD. Course work at SMS CUSAT (23 July to 30 Nov 2012)
8. European Summer Programme, Catholic University- Lille, France (22 June to 15 Jul 2010)
9. Summer School on Social Research Methodology and Data Analysis (SDP)- IIT Kharagpur, 21 Sep to 4 Oct 2009
10. Workshop on Research Proposal and Report Writing, IIM Ahmedabad (12 Sep. 2008)
11. Faculty Development Programme in Management. IIM Ahmedabad, June 16 to Oct 4, 2008
12. Training the Trainers (FDP) IIM- Kozhikode. May 26-28,2005
13. Strategic HRM: Course Scope, Content and Pedagogy Issues. (QIP) TAPMI, Manipal, Oct17-21, 2005
14. Conference on Excellence in Research and Education, (CERE 2018) at IIM Indore, 3-6, May 2018.
15. ‘Meta-Analysis’. Participated one day training programme at RCSS, Kochi on 02.06.2015.
16. Preparation for Autonomy’. National seminar organised by the Centre for Education Beyond Curriculum (CEDBEC), Christ University, Bangalore held on 12-14 March, 2014.
17. “Employment laws in the IT sector: Myth & Reality”. Workshop organised by Rajagiri Centre for Business Studies, Kochi on March 7, 2014.
18. International Conference on Cyber Crimes and Law: 2013. Organized at SMS, CUSAT on Aug 17, 2013.
19. Staff Development Programme: Moodle and Exam Office Overview training organized by Christ University; Bangalore held on 21-23 March 2013.
20. Learning Curve Certification Programme by en Paradigm Knowledge Solutions, CIIE,
IIM
Ahmedabad, 1-3 June, 2011
21. International Seminar on “Delearn to Relearn”- Redefining the Architecture of Education. at Hotel Taj Coromandel, Chennai. (May 2007)
22. Legal update: Annual workshop on Labour Laws.

1. “Digital Marketing” SWAYAM, July 2024, IIM Bangalore

2. “Design Thinking – A Primer”, NPTEL-SWAYAM, Jul-Aug, 2024, 4 weeks, IIT Madras.

3. “Introduction to Intellectual Property”, AICTE-SWAYAM, 12 weeks, IIT Kharagpur. Jan-May 2023.

4. “New Labour Codes of India”, NPTEL-SWAYAM, 12- weeks FDP, IIT Kharagpur. July-Oct, 2022

5. Certified Recruitment Analyst, 2007 (CAMI- USA)

  • IQAC Coordinator
  • Controller of Examinations

  • Research Guide (Co-guide at Karunya University)

  • Student Academic Mentor
  • Project Guide